Herbs & Heat, a brand of Shivanya Foods, Ahmedabad, Gujarat, respects your privacy. This policy explains how we handle your information when you visit our website or place an order.

Information we collect
  • Name, phone number, email address, and delivery address.
  • Order details and messages you send us through our contact form, email, or WhatsApp.
  • Basic website usage data, such as device type, browser and pages visited, through cookies or analytics tools.
How we use it
  • To process, deliver and support your orders.
  • To respond to enquiries, bulk orders and gifting requests.
  • To improve our products, website and service.
  • To send updates or offers, only where you have agreed. You can opt out anytime.

Payments
Online payments are handled by secure third-party payment providers. We do not store your card, UPI, or bank details.

Sharing your information
We do not sell your personal information. We share it only with courier and delivery partners, payment providers, and technology service providers, to the extent needed to serve you, or where required by law.

Cookies
Our website may use cookies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work properly.

Data security
We take reasonable steps to protect your information, but no online method is completely secure.

Your choices
You may ask us to access, correct, or delete your personal information by contacting us.

Changes
We may update this policy from time to time. The latest version will always be on this page.

Contact: Herbs & Heat – Shivanya Foods, Ahmedabad, Gujarat | +91 9327515852 | gharsa.shivanyafoods@gmail.com